📚 FAQs

What is MyTailMail?

How does MyTailMail work?

Do you have a mobile app?

Can cats join?

How does matching work?

When will the full package be available?

Is this a subscription?

When do I find out who my pet's pen pal is?

What happens if I miss the deadline?

What if my pen pal doesn't send me a postcard back?

And if it gets lost in the mail?

What can I send as a gift?

Can I send a gift to any pet?

Do you mail outside the US?

How can I send a postcard to someone I've only met in The Yard?

How does the reveal work?

How do you ensure pet safety?

Who can see what I post in The Yard?

How do you choose the toy in the full package?

What if my pet can't eat the treats?

What if my pet has allergies?

Is my pet's information safe?

How do I share my referral code?

Is my address private?